Terms & Conditions

Terms and Conditions for GoatHerd Coffee - Online Coffee Bean Sales

Effective Date: 1st August 2023

Welcome to GoatHerd Coffee! These Terms and Conditions govern your use of our website (www.goatherdcoffee.com) and the purchase of our coffee beans. By accessing our website and making a purchase, you agree to be bound by these terms. Please read them carefully before placing an order.

1. Definitions
- "GoatHerd Coffee," "we," "us," or "our" refers to CC32 Ltd, trading as GoatHerd Coffee, a UK-based coffee company with its registered address at 124 City Road, London, EC1V 2NX. Company Number: 14204493.
- "You" or "Customer" refers to any individual, business, or entity using our website and making a purchase.
- "Products" or "Coffee Beans" refer to the coffee beans sold by GoatHerd Coffee on its website.

2. Ordering and Purchase
- By placing an order on our website, you agree to provide accurate and up-to-date information during the ordering process, including your contact and delivery details.
- We reserve the right to refuse or cancel any order at our discretion, including but not limited to instances where the product is out of stock, pricing errors, or suspected fraudulent activities.

3. Payment
- All payments are processed securely through our designated payment gateway.
- Prices for our products are displayed in GBP (British Pounds) and include applicable taxes unless otherwise stated.
- We accept major credit/debit cards and other payment methods as displayed on our website.

4. Shipping and Delivery
- We aim to process and ship orders promptly. However, delivery times may vary based on your location and other factors beyond our control.
- You are responsible for providing a correct delivery address, and we will not be liable for any losses arising from incorrect addresses or delivery delays.
- Risk of loss or damage to the products passes to you upon delivery. If you receive a damaged or defective product, please contact us within 7 days of delivery.

5. Returns and Refunds
- We take pride in the quality of our coffee beans. If you are not satisfied with your purchase, please contact us within 14 days of delivery to discuss a return or replacement.
- We will only accept returns of unopened and unused coffee bean packages in their original condition and packaging.
- Refunds will be issued to the original payment method once we have received and inspected the returned product.

6. Intellectual Property
- All content, logos, and trademarks displayed on our website are the property of GoatHerd Coffee and protected by applicable copyright and intellectual property laws.
- You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.

7. Privacy Policy
- Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website and making a purchase, you agree to the terms of our Privacy Policy.

8. Limitation of Liability
- GoatHerd Coffee will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or products.
- To the maximum extent permitted by law, our total liability shall not exceed the total amount paid by you for the products in question.

9. Governing Law
- These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

10. Modification of Terms
- We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our website and services will constitute acceptance of the revised terms.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Phone: 0208 0505 787
- Email: sales@goatherdcoffee.com

Thank you for choosing GoatHerd Coffee! Enjoy your coffee journey with us.